Contact ExamCure
Need help choosing an exam-preparation resource, accessing a purchased course, resolving an enrolment or payment issue, or reporting a technical or content problem? Contact the ExamCure support team.
How can we help?
Choose the type of help you need. Providing the relevant information in your first message can help us understand the issue more quickly.
Which course should I choose?
Tell us your profession, specialty, country and target healthcare authority or examination.
Paid but not enrolled?
Contact us if payment was completed but your purchased course or programme is not showing in your learner account.
Something is not working
Report login problems, broken lessons, quiz issues, page errors or other technical problems affecting your learning.
Payment or duplicate charge
Contact support about failed payments, payment confirmation, duplicate charges or missing enrolment after payment.
Refund request
Refund requests are reviewed according to ExamCure's current published terms and the circumstances of the transaction.
Report a question or content issue
Tell us if you notice a possible error, outdated statement, duplicate question, broken image or another content concern.
Contact by email
You can contact ExamCure customer support at:
manager@examcure.comWhere possible, send the message from the email address associated with your ExamCure learner account.
Check the FAQ
Many questions about access, payments, refunds, exam information and account security may already be answered in the ExamCure FAQ.
Include these details when contacting us
Your exam
Tell us your profession or specialty and the authority or exam you are preparing for.
Course name
Include the exact course or programme name if your question relates to a specific ExamCure product.
Explain the problem
Describe what happened, what you expected to happen and any error message displayed.
Protect your account and payment information
- Never send your ExamCure password.
- Never send verification or authentication codes.
- Never send your complete card number, CVV or PIN.
- If you send a payment screenshot, hide unrelated transactions, balances and complete card details.
- Do not send confidential examination questions or patient-identifiable information.
ExamCure provides exam preparation — not licensing decisions
We can help you navigate ExamCure's educational resources, but healthcare regulators retain responsibility for official licensing and professional decisions.
Eligibility
ExamCure cannot issue an official decision confirming whether you are eligible for a healthcare licence or examination.
Professional classification
Specialist, consultant and other professional classifications are determined by the responsible healthcare authority.
Exam outcomes
ExamCure provides preparation materials but cannot guarantee a particular score, pass result, licence or employment outcome.
Contact ExamCure Support
Use the contact form below to send your question to the ExamCure team. Please include enough information for us to identify the relevant course or issue.
Need Help With ExamCure?
Contact support or check the FAQ for common account, payment, enrolment and exam-preparation questions.