ExamCure Refund and Course Transfer Policy

Refund and course-transfer requests are reviewed according to the current ExamCure terms, the product purchased and the circumstances of the request. They are not automatically approved.

Can I Request a Refund?

You may contact ExamCure Support to request a refund review. Whether a refund is available depends on the current applicable policy and the details of the purchase.

A refund should not be considered approved until ExamCure confirms the outcome after review.

Can I Transfer to a Different Course or Programme?

Course or programme transfers are not automatic. If you purchased the wrong product or your exam pathway changed, contact ExamCure Support and request a transfer review.

Support will need to confirm whether a transfer is possible under the current policy and product conditions.

What Should I Send Support?

• Your registered ExamCure email address
• The exact course or programme name
• Your purchase date
• Your order or transaction reference, if available
• Whether you are requesting a refund or a transfer
• A brief explanation of the reason for your request

What If I Bought the Wrong Exam Product?

If you accidentally purchased preparation for the wrong authority, profession or exam pathway, contact ExamCure Support as soon as possible.

For example, DHA, DOH and MOHAP licensing products are different pathways, and residency-entry products such as EMREE or EPREE should not be treated as substitutes for licensing preparation.

Refunds Are Not Based on an Exam Pass Guarantee

ExamCure provides exam-preparation resources and does not make a general promise that purchasing a course guarantees a pass result.

Older product pages or legacy wording should not be treated as the current refund, extension or guarantee policy unless confirmed by current ExamCure Policy Knowledge.

What Happens After I Submit a Request?

1. ExamCure Support reviews your purchase and request details.
2. The applicable current refund or transfer policy is checked.
3. Any relevant product conditions or usage history may be reviewed.
4. Your request is escalated for human review where required.
5. You are informed of the outcome after the review is completed.

Keep Your Account and Payment Details Safe

When contacting ExamCure Support, never send your password, one-time password (OTP), full payment-card number or CVV/security code.

Need a Refund or Course Transfer Review?

Send ExamCure Support your registered email, exact product name, purchase date and the reason for your request so your case can be reviewed.

Refund and transfer requests are subject to review and are not automatically approved.

Important

The current ExamCure Terms and verified Policy Knowledge take priority over older FAQs, legacy product wording or general support information. Automated support cannot independently approve a refund, course transfer, access extension or other commercial exception.